News & Events


July 8, 2020

July 14 2020

Confirming COVID-19 positive case in employee

This is to confirm that the Old Colonists’ Association of Victoria has had one employee test COVID-19 positive.

The employee last worked at the Liscombe House aged care home on Saturday 11 July and did not have any symptoms. The employee developed symptoms on Sunday, tested, self-isolated and subsequently tested positive on Tuesday 14 July.

We are awaiting further advice from the Department of Health.

No resident or staff member has shown any symptoms of COVID-19 in the last five days. We are monitoring residents and staff for COVID-19 symptoms every day.

All residents and next of kin have been contacted.

OCAV is now completing the process of contact tracing of this employee. The employee continues to isolate at home and we are in regular contact to provide support.

Liscombe House update: Restricted Access.

July 8 2020

Dear everyone

As you will be aware, people living in metropolitan Melbourne and Mitchell Shire are going into a six-week lockdown as of midnight Wednesday 8 July.

As a result, we have made several important decisions. These are:

Restricting physical access into Liscombe House.

  • We are restricting physical access to Liscombe House from Thursday 9 July for six weeks as a precautionary measure. This is to reduce the risk of spread of this highly contagious virus. We are aware that some of you live in regional Victoria which is not subject to the lockdown but believe that it is in the best interests of everyone – including yourselves – that the restricted access includes all family members.
  • Window visits will remain and will need to be booked via with the subject line marked Window Visits. See below for further details.
  • We are pleased to be able to arrange skype calls, phone calls and zoom meetings, or please feel free to ring your loved ones directly. If you want to organise something please book via with the subject line marked Skype/ Phone calls.
  • If you have a phone or ipad that you would like to drop off to Liscombe House, please feel free to do so. Please clearly mark it with your loved one’s name, and upload any software that is needed. We will clean it and give it to your loved one. We will help anyone with a call.
  • Flowers, cards: please drop these off in the box outside Liscombe House and again, clearly mark them with your loved one’s name. We will not be quarantining them

Rebooking appointments

Appointments that are in place for Wednesday 8 July will still go ahead.

One of our keeping in touch team will be in contact with those of you who have booked for Thursday and onwards to rearrange times either for window visits or skype/ phone/ zoom calls.

Window visits

Window visits will be available on Monday, Tuesday, Thursday, Friday from 10am to 12noon and 1pm to 3pm; not Wednesday or weekends.

Children under the age of 16 can attend window visits.

Food for your loved one:

Please place in the box outside Liscombe House. Please do NOT bring in homemade food. Chocolates and pre-packaged food are fine but you will need to sign the form detailing what the food is and for whom. This is in line with our food safety requirements.

End of life care

A maximum of two visitors will be allowed in at a time. Frequency and length of visits will be driven by what is needed by the resident to die with dignity and comfort. All precautionary measures – temperature checking, flu vaccination proof, continue.

Can residents leave for medical appointments?

We actively encourage telehealth consultations, whether over the phone or via a video link. We understand this may not be possible always but please ring us first if you are making any appointments for your loved one. On return to Liscombe House, we will actively monitor the resident for symptoms.

Thank you

We thank you all for your understanding and support during these unprecedented difficult times. The team is so appreciative of your positive feedback on what we are doing so please continue to send your comments through. The situation changes day by day but we can assure you your loved ones are being well looked after. Please, if you have any concerns, email us directly on

We will send another update to give you some insight into what would happen in the event of a positive case being declared inside Liscombe House.

Stay safe, stay at home, keep washing your hands and keep 1.5metres apart. We wish you all well as we all work together to combat COVID-19..

With kind regards

Phillip Wohlers, CEO

Shaaron Robilliard, Director of Nursing

July 3 2020


Liscombe House and COVID-19

This is to confirm that the Old Colonists’ Association of Victoria has reopened its aged care home, Liscombe House, on Friday 3 July.

It took the precaution of closing the aged care facility overnight after a staff member tested inconclusive to a COVID19 test.

Overnight, we had written confirmation – as did the DHHS – that the test was negative.

Upon advice from the DHHS, OCAV has reopened the facility.

No other resident or staff member had shown any symptoms of COVID-19.

We are now in touch with families regarding the re-opening.


About Liscombe House


Liscombe House is managed by the Old Colonists’ Association of Victoria (OCAV).   There are 81 residents living at Liscombe House. OCAV was founded over 150 years ago.


Media inquiries:


Penny Underwood on 040 99 252 99 or




These visitor guidelines follow updated directives issued on Monday 22 June by the Victoria’s Deputy Chief Medical Officer, as well as the Visitor Access Code. We ask that you share these updated guidelines with any other people who may also wish to visit your loved one. The guidelines, together with social distancing and other precautionary measures, are a crucial part of our infection prevention strategy.

New government directives

Two people allowed to visit twice per day for no longer than two hours’ duration.

This can either be one visit with two people of up two hours, or

Two visits with one person at each visit and for one hour only


Visiting hours UPDATED

Physical visits

Mondays to Fridays: Starting at 10am and finishing by 12pm; starting at 2pm and finishing by 5pm.

Weekends and Public Holidays:  Starting at 1.30pm and finishing at 4.30pm.


No children under the age of 16 are allowed in unless it is for end of care – this is a government mandate.

Visits must take place in the resident’s room.


Window visits:

Monday – Friday only: 10am – 12pm and 1pm – 3pm

Children under the age of 16 can attend window visits.


Booking your visit

Please email us to make a booking, and that you ask other family members to do likewise. When you email, please provide the name of anyone who will visit (two visits a day but no more than two visitors per day across the two visits.) Please do not make telephone bookings.

We need to keep all names for official records, including contact tracing.

Please can you email during the week from 9am to 5pm. Requests that come in after hours will be dealt with the next business day. Please give us 24 hours to make and confirm the booking with you.


How to book

Physical visits: and in the subject line write Physical Visit.

Window visits: and in the subject line write Window Visit.

Skype/ phone: and in the subject line write Skype/ Phone


Screening before entering

All visitors must provide evidence of a current flu vaccination, be temperature checked, sign a form declaring they have no COVID-19 symptoms (fever, runny nose, sore throat, cough), are not COVID-positive and have not been in contact with someone who is COVID-positive.

If any visitor does not have proof of a current flu vaccination, they will not be allowed in. You can instead do window visits.

If you have any flu or cold like symptoms, please stay away.


Flu vaccine exemptions

The only absolute contraindications to flu vaccines are:

·        anaphylaxis after a previous flu vaccine

·        anaphylaxis after any part of a flu vaccine

 The flu vaccination is not recommended if you:

·        have a history of Guillain-Barré Syndrome, and

·        the first episode occurred within 6 weeks of receiving a flu vaccine.

If you are receiving cancer immuno-oncology therapies (checkpoint inhibitors) you need to consult your treating doctor first.

If you fit any of the above descriptions, you will need to provide a letter from your doctor/ doctors on letterhead with contact details. The letter must specifically reference one or more of the above points to explain why you are unable medically to have the vaccination.

You will not be allowed in Liscombe House if the letter does not reference the condition. You will also not be allowed into Liscombe House if you are unable to provide a letter.  

In both instances, we are happy to organise a window visit for you.

If your loved one is in palliative or end of life care, then we will discuss the situation with you and advise appropriately.

 The ‘flu vaccination was a legal directive by both the Federal and Victorian Chief Health Officers. The exemptions are as described by the Federal and Victorian Chief Health Officers, as is the directive about the letter.


No animals into Liscombe House

No dogs please unless you are having a window visit.


Visitor limits

Each resident can now have two visits a day but no more than two visitors a day across both visits.

The visitors can come separately or together, for a single visit or for two separate visits

The total amount of visiting time must not be more than two hours. This can be one visit of no more than two hours or two visits totalling no more than two hours. For example, each visit may last an hour each.

No children under the age of 16 except in window visits, exceptional circumstances and end of life situations.


End of life visits

A maximum of two visitors at a time. Frequency and length of visits will be driven by what is needed by the resident to die with dignity and comfort.


Social distancing and hygiene protocols

Social distancing practices must be followed – keep at least 1.5m away from the resident, staff and other people in Liscombe House. No hugs, kissing or handshakes. These are legal directives that are set by the Government.


Food update

Please do NOT bring in homemade food.

Chocolates and pre-packaged food is fine but you will need to sign the form detailing what the food is and for whom. This is in line with our food safety requirements.



In line with advice from the Chief Medical Officer, we are no longer quarantining cards, gifts or flowers.  Please feel free to bring them in.


Phillip Wohlers, Chief Executive Officer                     Shaaron Robilliard, Director of Nursing

Media contact:

Penny Underwood – or 04099 252 99

For queries or clarifications please email:

Keith White, who had heart surgery two years ago, reckons he’s better now than he has ever been. He puts his state of health and well-being down to the life he has found at Currie Park, OCAV’s village in Euroa.

Enquire today about securing a position at one of Melbourne's longest established and highly reputable independent living estates.

Enquire Now