COVID-19 UPDATES

News & Events

COVID-19 UPDATES

October 15, 2021


Monday 18 October

We are delighted to tell you that all tests, residents and staff, are back and all with a negative result.

We have another round of testing today, and will provide updates by email once we have results. If your loved one records a positive result, we will ring you.

Everyone remains symptom-free and remain cheerful.   The team continues to work around the clock to ensure everyone’s wellbeing.  Please ring your loved ones directly. Those wanting to organise a zoom or skype call, please email us at keepingintouch@ocav.com.au


Sunday 17 October

We are delighted to inform you that so far all results from staff (including close contacts) and residents have returned negative.

We are awaiting on 12 results for residents, and will provide you with an update later.

We know you will be as relieved as we are at the moment. All staff and residents remain symptom-free and cheerful.

The Department  is treating the outbreak as having started on 15 October. There will be further testing on day 3 (Oct 18) and then on day 6, 9 and 13. Depending on the results then, the lockdown will lift on day 14 (29 October) and in time for Cup Day celebrations.

Can we say a big thank you to our staff who yet again have risen to the challenge of managing this outbreak with humour and care. We are also indebted to our residents for their support.

Below is an official letter from the Department which we are mandated to send you. There is absolutely no cause for alarm; it’s standard practice and we have been following the Commonwealth and Victorian government advice from the start.


An outbreak of COVID-19 has been declared at Liscombe House as of 15 October 2021. This outbreak may mean that some residents have been exposed to COVID-19.

We are working closely with the North Eastern Public Health Unit, State, and Commonwealth government teams to protect your families and manage this exposure.

ACTIONS TAKEN:
• The facility has gone into immediate lockdown.
• All residents and staff are being tested.
• Communal spaces (such as lounges and dining areas) have been closed and communal activities (such as dining, recreation, social and religious activities) have been cancelled until the outbreak is over.
• Meals will be served in residents’ rooms.
• Residents and staff who had contact of any sort with the case are in quarantine for 14 days, either in their
room (residents) or at home (staff). They will have regular COVID tests throughout their quarantine period.
• Residents will be released from in-room lockdown if the first round of staff and resident testing is negative.
• All visits have ceased.
• Staff are in full PPE. This means they are wearing N95 masks, gowns, gloves and face shields. This may also mean that staff take longer than normal to do things or attend to your loved one’s needs, as they will be carefully putting on and removing personal protective equipment in between each interaction with residents.
• A deep clean has been undertaken. WEBSITE LISTING

Due to the comprehensive check-in records, the site will not be listed on the public website at this time.

WHAT DO YOU NEED TO DO?
Please continue to support your loved one through phone calls and video calls if possible.

If you have visited Liscombe House on or since 11 October 2021, please get tested immediately and isolate until you receive a negative result.

We will continue to keep you updated.


Friday 15 October 2021

Liscombe House lockdown due to COVID 

Although we are yet to hear from the Department of Health, we have moved fast and have enacted our emergency management plan. This includes:

Residents

  • All residents have been notified and are in good spirits. Their main concern was getting coffee from our retro café.
  • All residents are staying in their own rooms until we receive advice from the Department of Health.
  • All residents were being tested today and we expect the results by Sunday. We will keep you informed about your loved one over the weekend.
  • All residents are, at this stage, symptom free and being monitored daily.

Staff

  • All partially vaccinated staff (five) are not coming to work until lockdown lifts.
  • All other staff are fully vaccinated and are continuing to work and we have backup agency staff on an as-needs basis.
  • All staff are wearing Tier 3 PPE which includes N95 masks and face shields, plus gloves and gowns when going into resident rooms.
  • All staff are temperature-checked and monitored on a daily basis.

Liscombe House

  • All wings have been closed.
  • The kitchen is being deep cleaned this afternoon.

How to get in touch

  • Over the weekend please ring your loved ones directly.
  • If you have questions, please email keepingintouch@ocav.com.au and we will respond as quickly as possible, and certainly within the day.

12 October 2021

Revised Visitor Guidelines for Essential Visits

We are concerned about the number of cases across Melbourne but particularly in the northern metropolitan area and as a result we are revising our guidelines for essential visits between now and when we receive Victorian Chief Health Officer directions about what happens at Phase B (70%). This will enable us to control the density limits and reduce the risks to all residents and just as importantly, our team.

These are:

  • No more than two visitors per resident per week for a maximum of two hours.
  • End-of-life care support – two visitors only will be allowed at the one time.
  • Visits can only be approved by the Director of Nursing or the Care Co-ordinators.
  • No children under 16 years are allowed into Liscombe House except for end-of-life support. Please arrange a time to visit when your children or grandchildren can be looked after elsewhere.

 

Proof of full vaccination – for end of life and essential care – prepare now

  • From Friday week, visitors who are fully vaccinated will need to provide proof.
  • Download your proof of vaccination to your mobile phone or obtain a certificate. Information on how to do this can be found hereor refer to the attached step by step document.
  • If you do not have a smartphone or a MyGov account, you can request a hard copy of your vaccination statement from Services Australia on 1800 653 809. This can take up to 14 days to arrive via post.
  • To help us update our records, can you please also supply a copy of your certificate before arriving by emailing it to lhreception@ocav.com.au.
  • Signing in, QR code scan and temperature checking will continue.
  • At the moment If you have been vaccinated but cannot provide the proof, we will assume that you are unvaccinated.

 

Once in Liscombe House, you must follow our protocols which include:

  • Wear a mask and shield at all times.
  • Permitted visits must take place within the resident’s room and must not be in communal areas.
  • Maintain social distancing between family members and staff.
  • If you need to speak to a staff member, please use the nurse call system and they will come to the room.
  • Follow infection control procedures such as good hand hygiene.
  • Keep the window open – COVID-19 is airborne and ventilation is crucial.

For all our safety – residents, staff and volunteers – you will be asked to leave the premises if you fail to follow the above requirements or the directions of any Liscombe House staff.

 

Those who are unvaccinated or partially vaccinated

  • Book a vaccination: details of current vaccination options
  • We ask that visitors who are partially vaccinated for COVID-19 to reconsider whether their visit is essential at this time.  Please discuss with the Director of Nursing before making an appointment.
  • If you are unvaccinated and do not have a valid exemption, and you wish to schedule a visit please speak to the Director of Nursing first so we can arrange alternative ways for you to meet your loved one, and take additional precautionary measures to ensure the safety of your loved ones, other family members, other residents and our staff and volunteers.

Vaccination certificate – step by step instructions 12.10.21


17 September 2021

We want to share some good news with you: our vaccination rate at Liscombe House and further easing to the restrictions in Greater Melbourne.

Vaccination rates

We are delighted to announce that 100% of staff working in Liscombe House staff have had their first dose of a covid-19 vaccination by today, the 17 September deadline.  A great effort by our team which really demonstrates their commitment to the care of our residents.  We are well on the way to everyone being fully vaccinated by the 15 November deadline. This is a momentous achievement, not least because of the slow and haphazard vaccine supply rollout. Thank you to everyone! We are indeed #ProudtoProtect our older residents.

Liscombe House

Sadly, there are no other changes to the existing rules for aged care facilities. In short, no visitors are allowed unless it is for end of life or to provide essential care and support that is necessary for the resident’s immediate physical or emotional wellbeing. Families who believe they qualify for an exception visit are asked to contact Kerry, Director of Nursing or the Clinical Care Coordinators through Liscombe House reception. Please follow our protocols which include wearing a mask and shield. Naturally, for the protection of everyone at the moment, we are wanting to keep visitors to a minimum at the moment.

Single sites:

Single site working arrangements are continuing until further notice meaning that our staff are only working at Liscombe House and no other aged care facility.

Screening:

We continue to screen residents and staff daily.  Asymptomatic testing of staff is ongoing.


1 September 2021

Dear Everyone,

Statewide Lockdown extended until at least 23 September 2021

For those of you who may have missed the press conference by the Premier of Victoria and the Chief Health Officer, the current lockdown restrictions will remain in place until 70 per cent of Victorians have had at least one dose of vaccine. This is estimated to be around 23 September.

Over the past 72 hours, the advice from Victoria’s public health team was that we still had a promising chance to bring this under control and to bring cases down. Last night, with cases already in triple figures, too many mystery cases and too many people infectious out in the community, that advice changed.

We are in for a challenging few weeks, with numbers likely to rise, according to the Victorian Chief Health Officer. However painful lockdowns are, the current one has prevented around 6,000 cases and 600 hospitalisations according to modelling.

There are no changes to visiting Liscombe House. 

No visitors are allowed into Liscombe House except to provide essential care and support that is necessary for the resident’s immediate physical or emotional wellbeing, and end of life visits.

Families who believe they qualify for an exception visit are asked to contact Kerry, Director of Nursing or the Clinical Care Coordinators through Liscombe House reception.

Visitors for end of life

  • End of life, two visitors at any time, no time limit

Keeping in touch

We know how difficult this time is for all of you and your loved ones, but please do use keepingintouch@ocav.com.au during the week if you want to send a message or set up a skype/ zoom call – this is during the week only. We also encourage you to call your loved one directly.


August 11, 2021

Lockdown extension for a further seven days

Due to the current level of community transmission of coronavirus in Victoria, the current lockdown across Greater Melbourne has been extended for another seven days, and until at least 11:59pm Thursday 19 August.

The Premier of Victoria today said that while Victoria’s contact tracers have worked around the clock to contain this virus we still stand with 116 active locally acquired cases, nearly 300 exposure sites and more than 12,000 active primary close contacts around Greater Melbourne.

This means that the status quo regarding visitors into Liscombe House remains.


5 August 2021

Lockdown

As you will probably have heard, Victoria is going into another lockdown tonight from 8pm for seven days.

Liscombe House will be closed to all visitors – other than for end of life care. Residents cannot leave for outings.

End of life visitors 

Please do come in unless you are isolating, awaiting a test result or have symptoms. For the time being, and until we get more information tomorrow, we are keeping with the existing restrictions which are:

 

  • No more than two visitors at a time, no time limits
  • You must wear a surgical mask in Liscombe House, and abide by our protocols which include temperature checking.
  • If you are isolating or quarantining after a test or have been at an exposure site or have COVID-19 symptoms, please do not come.
  • When you enter Liscombe House, you must sign in via the QR code and manually.

Keeping in touch 

Please do use keepingintouch@ocav.com.au during the week if you want to send a message or set up a skype/ zoom call – this is during the week only. We encourage you to call your loved one directly.

Exposure sites

It is important that you continue to check exposure sites regularly and follow the public health advice. This is a rapidly evolving situation

The website is: https://www.coronavirus.vic.gov.au/exposure-sites

Testing

Vaccinations

Those of you who have not been vaccinated for COVID-19 we urge you to do so – for your loved ones’ protection as well as you and your family and friends.

Update on lockdown rules

There are only five reasons to leave home:

  • Getting the food and the supplies you need, within 5km of your home or nearest location
  • Exercising for up to two hours, within 5km of your home, and is limited to two people.
  • Authorised work or education if you cannot do it from home
  • Care giving
  • Getting vaccinated and tested at the nearest possible location.

 

Face masks

These remain mandatory indoors (not at home) and outdoors unless an exception applies – this includes all workplaces.

Private gatherings

Private gatherings are not permitted except for an intimate partner or nominated person visits.

Public gatherings

Public gatherings are not permitted.

 


3 August 2021

Residents can leave Liscombe House for outings; there are no longer limits on leaving the home. However, as with all Victorians, residents are required to comply with relevant restrictions such as wearing face masks.

We will make sure residents have face masks when they leave.

Please book ahead with Liscombe House reception at least a day in advance. We will need the day and time that you plan to take your loved one out.  We will bring your loved one to the front entrance so you do not need to enter and go through our screening processes.

We also remind you that you cannot take your loved one to your home – no family, friends or other visitors are currently allowed into private homes.

Even though community transmission seems to have quietened, it is preferable if you avoid food courts and shopping centres which have been Tier 1 and Tier 2 hotspots. While the weather is pleasant, why not pack a thermos and picnic to have in a park or book ahead and have a coffee in a café, and preferably outside.

Finally, please keep car windows open, masks on and seat your loved one in the back.

All other restrictions remain the same as at 29 July.


29 JULY 2021

Unfortunately for the moment no visitors are yet allowed into aged care homes except for end of life care and to provide essential care and support that is necessary for the resident’s immediate physical or emotional wellbeing.

According to the Chief Health Officer of Victoria, these exceptions apply in limited circumstances and have been put in place because the situation remains volatile: new exposure sites have been added since lockdown lifted yesterday. There was also a new case yesterday – as yet unlinked.

If you feel that you qualify for an exception visit, please contact Kerry, Director of Nursing, through Liscombe House reception.

Visitors for end of life

  • End of life, two visitors at any time, no time limit

A reminder about our protocols

😷 You must wear a surgical mask at Liscombe House, and abide by our protocols.

📍If you are isolating or quarantining after a test or having been at an exposure site or have COVID-19 symptoms, please do not come.

🏠 When you enter Liscombe House, you must sign via the QR code, sign visitors book and manually have your temperature checked.

Exposure sites

It is important that you continue to check exposure sites regularly and follow the public health advice.


15 July 2021

Lockdown news

From midnight tonight, all of Victoria will be in lockdown for five days, ending 11.59pm Tuesday 20 July.

As the Premier said, there are now new cases, new exposure sites and a strain of this virus that is wildly infectious. The message is clear: stay at home to stop the spread.

Visitors restricted into Liscombe House

  • Liscombe House will be closed to visitors other than those whose loved ones are at end of life.
  • No more than two visitors a day

We know how difficult this will be for all of you and your loved ones, but please do use keepingintouch@ocav.com.au during the week if you want to send a message or set up a skype/ zoom call – this is during the week only. We encourage you to call your loved one directly.

End of life visitors 

😷 You must wear a surgical mask at Liscombe House, and abide by our protocols which include temperature checking.

📍If you are isolating or quarantining after a test or have been at an exposure site or have COVID-19 symptoms, please do not come.

🏠 When you enter Liscombe House, you must sign in via the QR code and manually.

Exposure sites

It is important that you continue to check exposure sites regularly and follow the public health advice. This is a rapidly evolving situation

The website is: https://www.coronavirus.vic.gov.au/exposure-sites

Five reasons to leave home

There are only five reasons to leave home:

  • To shop for the supplies you need (one person per household, once a day, a support person can accompany if required).
  • For exercise for up to two hours a day, no more than 5kms from your home and with one other person or members of your household.
  • For care or caregiving,
  • Authorised work or permitted education; all other workers must work from home.
  • For testing or to get vaccinated.

Face masks:

  • Are mandatory indoors (not at home) for anyone aged 12 and above, unless an exception applies – this includes all workplaces, and secondary schools
  • Mandatory outdoors for anyone aged 12 and above if 1.5 m distance cannot be maintained, from people who are not members of your household such as at an outdoor event
  • Must be carried at all times.

Testing

Vaccinations

Those of you who have not been vaccinated for COVID-19 we urge you to do so – for your loved ones’ protection as well as you and your family and friends.

By September 17, the Federal Government has mandated that all aged care staff must have had at least one vaccination to keep their job in an aged care home. We are working with the remaining staff to help them secure bookings and doses.


7 July, 2021
Restrictions and vaccinations update:

There are no changes to the existing visitor restrictions in place for aged care in Victoria. We continue to welcome you into Liscombe House. Just to remind you, the restrictions are:

  • Two visitors at a time, up to five per day. Visitors do not have to be from the same household.
  • Visiting hours are:

Monday to Friday 9am – 5pm

Weekends & Public Holidays  10am – 1pm

  • End of life, two visitors at a time, no time limit

 

A reminder about our protocols

😷 You must wear a surgical mask at Liscombe House, and abide by our protocols.

📍If you are isolating or quarantining after a test or having been at an exposure site or have COVID-19 symptoms, please do not come.

📍Please check red and orange hotspot areas in New South Wales and Queensland and elsewhere if you are travelling to see your loved one; you will not be allowed in if you come from one of these areas.

🏠 When you enter Liscombe House, you must sign via the QR code, sign visitors book and manually have your temperature checked.

It is important that you continue to check exposure sites regularly and follow the public health advice.

The website is: https://www.coronavirus.vic.gov.au/exposure-sites

Vaccinations

You are no doubt aware that from September 17 it will be mandatory for all residential aged care workers to have received, as a minimum, a first dose of a COVID-19 vaccine. Workers include nursing and personal care staff, allied health professionals, administration staff, kitchen, cleaning, laundry, maintenance/gardening staff, and volunteers.

We are actively working with the remaining staff who have not yet had one or both vaccinations to make sure they fulfil these mandatory requirements.

All aged care staff are now eligible for the Pfizer vaccine regardless of age. Details are continuing to emerge from the Department about in-house vaccination programs, as well as at the mass vaccination centres and other hubs. We have made staff aware of these options and will work with them to ensure they fulfil their obligations.

It still is not mandatory in Victoria for visitors to have a COVID-19 vaccination to visit family in aged care.

We encourage those of you who have not been vaccinated for COVID-19 to do so – for your loved ones’ protection, your family and the Liscombe House community.


23 June 20921

RESTRICTION CHANGES: (effective for Melbourne from 11.59pm Thursday 24 June).

These remain in place for two weeks.

We are delighted to tell you that from Friday 25 June, visitors will be welcomed once again into Liscombe House. The rules are:

  • Two visitors at a time, up to five per day except for end of life. Visiting hours are:

Monday to Friday 9am – 5pm

Weekends & Public Holidays  10am – 1pm

  • End of life, two visitors at a time, no time limit
  • Visitors do not have to be from the same household

A reminder about our protocols

😷 You must wear a surgical mask at Liscombe House, and abide by our protocols.

📍If you are isolating or quarantining after a test or having been at an exposure site or have COVID-19 symptoms, please do not come.

📍Please check red and orange hotspot areas in New South Wales if you are travelling to see your loved one; you will not be allowed in if you come from one of these areas.

🏠 When you enter Liscombe House, you must sign in and have your temperature checked.

It is important that you continue to check exposure sites regularly and follow the public health advice.

The website is: https://www.coronavirus.vic.gov.au/exposure-sites

 

Changes affecting you personally

👨‍👩‍👧‍👦 15 visitors can visit your home per day – either together or separately, this includes dependents *infant under 12 months are not included)

🌳 Max. 50 people can meet outside

😷 Masks not mandatory outside unless you cannot safely socially distance

😷 Masks are still required indoors (except at home) and on public transport and ride shares

😷 You must carry a mask at all times

Other changes:

 

💇‍♀️ Hair and beauty salons can have customers remove their mask for duration of service

⛄Melburnians going to the snow do not have to have mandatory covid test 72 hours beforehand. It is recommended

💒 Weddings and funerals capped at 300 people.

 

Vaccinations

Covid-19 and Flu

It still is not mandatory in Victoria for staff or visitors to have a COVID-19 or flu vaccine to work or visit family in aged care.

We have received confirmation that the remaining residents along with a number of staff will receive their second Pfizer vaccine on Monday, 28 June.

We encourage those of you who have not been vaccinated for COVID-19 to do so – for your loved ones’ protection as well as you and your family and friends.

Please remember:

If you have any symptoms– or if you have been told to isolate – you cannot visit a vaccination centre right now.

For more information, visit https://www.coronavirus.vic.gov.au/what-do-if-you-are-close-contact

If you have symptoms, you need to go and get a coronavirus test straight away.

To see a list of testing centres: https://www.coronavirus.vic.gov.au/where-get-tested-covid-19

 

Testing:

Don’t assume that a scratchy throat is the sign of a winter cold.

Find out for sure – get tested, and particularly if.

◾ You’re experiencing symptoms of COVID-19, no matter how mild.

◾ You’ve attended a Tier 1 or Tier 2 exposure

 

Exposure sites 

Please continue to check exposure sites regularly and follow the public health advice.

The website is: https://www.coronavirus.vic.gov.au/exposure-sites

If you have any concerns please email us at  covid19responseteam@ocav.com.au


16 June 2021

RESTRICTION CHANGES: (effective for Melbourne from 11.59pm Thursday 17 June)

Despite the easing of many restrictions, we are still not able to welcome visitors or non-essential contractors into Liscombe House – other than if a loved one is at end of life.

We know how difficult this will be for all of you and your loved ones, but please do use keepingintouch@ocav.com.au during the week if you want to send a message or set up a skype/ zoom call – this is during the week only. We encourage you to call  your loved one directly.

Changes as they affect you personally – the full restrictions are attached

End of life visitors 

😷 You must wear a surgical mask at Liscombe House, and abide by our protocols.

📍If you are isolating or quarantining after a test or having been at an exposure site or have COVID-19 symptoms, please do not come.

🏠 When you enter Liscombe House, you must sign in via the QR code or manually.

It is important that you continue to check exposure sites regularly and follow the public health advice.

The website is: https://www.coronavirus.vic.gov.au/exposure-sites

Personally:

🏠 25km travel limit removed; you can travel to Regional Victoria

👨‍👩‍👧‍👦 2 adults + dependents can visit your home per day – either together or separately

🌳 Max. 20 people can meet outside

🏋Gyms open, with density limits

😷 Masks not mandatory outside unless you cannot safely socially distance

😷 Masks are still required indoors (except at home) and on public transport and ride shares

😷 You must carry a mask at all times

 

Other changes:

💇‍♀️ Hair and beauty salons can have customers remove their mask for duration of service

⛄Melburnians going to the snow must covid test 72 hours beforehand.

💒 Weddings increase to max. 20 guests, funerals max. 75 people;

 

Vaccinations

Covid-19 and Flu

It still is not mandatory in Victoria for staff or visitors to have a COVID-19 or flu vaccine to work or visit family in aged care. We thank those of you who have been vaccinated which also includes 97% of our residents and 70% of our staff.

However, we do encourage those of you who have not been vaccinated for COVID-19 to do so – for your loved ones’ protection as well as you and your family and friends.

Please remember:

If you have any symptoms– or if you have been told to isolate – you cannot visit a vaccination centre right now.

For more information, visit https://www.coronavirus.vic.gov.au/what-do-if-you-are-close-contact

If you have symptoms, you need to go and get a coronavirus test straight away.

To see a list of testing centres: https://www.coronavirus.vic.gov.au/where-get-tested-covid-19

 

Testing:

Don’t assume that a scratchy throat is the sign of a winter cold.

Find out for sure – get tested, and particularly if.

◾ You’re experiencing symptoms of COVID-19, no matter how mild.

◾ You’ve attended a Tier 1 or Tier 2 exposure

 

Exposure sites 

Please continue to check exposure sites regularly and follow the public health advice.

The website is: https://www.coronavirus.vic.gov.au/exposure-sites

If you have any concerns please email us at  covid19responseteam@ocav.com.au

Thank you for everything you are doing to support us and your family members. It is much appreciated.


09 June 2021

 

Dear Everyone

Despite the announcement of the easing of lockdown restrictions announced today, we are still not able to welcome visitors or non-essential contractors into Liscombe House – other than if a loved one is at end of life.

Keeping in touch 

We continue to encourage you to ring your loved ones directly and we are happy to arrange skype calls and zoom meetings during the week. If you want to organise something please book via keepingintouch@ocav.com.au with the subject line marked Skype/ Phone calls.

Changes as they affect you personally and work – the full restrictions are attached

🏠 Five rules removed. You can leave home anytime.

🏠 Private gatherings in your own home are not allowed if you live in metro Melbourne. However you can have a single buddy and intimate partner visit.

📍You can travel within 25km of home – Travel into regional Victoria still remains a no go for now.

📍The only reason you can go further than the 25 kilometre limit is for work, education, caregiving or getting a vaccination/ testing

😷 Masks no longer required outdoors when physically distancing. You must carry a mask at all times.

😷 Masks must be worn indoors (except at home), on public transport and ride shares.

📍Public gatherings are limited to 10 people.

Other changes:

🛍 Retail reopens

🍔 Restaurants return to on-site dining. Max. 50 people indoors

💇‍♀️ Hair and beauty salons reopen, you must wear masks

💒 Weddings increase to max. 10 guests, funerals max. 50 people; religious gatherings – 50 per gathering

Ongoing reminders about exposure sites, testing and symptoms:

Exposure sites 

Please continue to check exposure sites regularly and follow the public health advice.

The website is: https://www.coronavirus.vic.gov.au/exposure-sites

Testing:

Get tested if:

◾ You’re experiencing symptoms of COVID-19, no matter how mild.

◾ You’ve attended a Tier 1 or Tier 2 exposure site during the periods listed here:

www.coronavirus.vic.gov.au/exposure-sites

If you have any concerns please email us at  covid19responseteam@ocav.com.au

Many thanks for your kind messages, we hope you are all keeping safe and your families are well.


June 2 2021

As you may have heard, greater Melbourne’s lockdown has been extended for a further seven days, based on current advice. This takes us to midnight, Thursday 10 June.

Sadly this means that we are still unable to welcome you into Liscombe House unless, of course, your loved one is at end of life. Then, only two visitors are allowed at a time, they do not need to be from the same household and no time limits apply.

The situation at Liscombe House remains unchanged: no staff or residents at Liscombe House are displaying symptoms, activities continue, and everyone remains positive.

We are also relieved that no other aged care home has had to go into lockdown because of a positive case, and that in the new cases announced today, none were in aged care.

Vaccinations

We still have not heard when the few remaining residents will be vaccinated. We are chasing this up.

Our staff who have not had a first vaccination dose are being encouraged to take advantage of the priority lanes for 1a aged care and disability workers at vaccination hubs throughout Melbourne.

General update about the lockdown extension

The message remains: Stay at home to stop the spread unless:

  • shopping for necessary goods and services (one person per household, once per day, a support person can accompany if required)
  • caregiving or compassionate reasons
  • authorised work or permitted education, or work interstate
  • exercise (up to two hours, with one other person or members  of your household)
  • receive a COVID-19 vaccination or to get a test

The 5k limit has been extended to a 10 km radius for exercise and shopping.

Mask wearing indoors (excluding your own home) and outdoors remains.

Private gatherings at home are not allowed nor are public gatherings.

Intimate partner visits and single bubbles are allowed.

Please note: these restrictions apply to Greater Melbourne; regional Victoria restrictions alter from midnight tonight. The attachment we hope will help you.

Exposure sites – many new ones

Please continue to check exposure sites regularly and follow the public health advice. New sites are being added continually. Many of the new sites are supermarkets, grocers and butchers- places you can visit under lockdown rules.

The website is: https://www.coronavirus.vic.gov.au/exposure-sites

Keeping in touch 

We encourage you to ring your loved ones directly and we are happy to arrange skype calls and zoom meetings during the week. If you want to organise something please book via keepingintouch@ocav.com.au with the subject line marked Skype/ Phone calls.

If you have any concerns please email us at  covid19responseteam@ocav.com.au


31 May 2021

Liscombe House update

Firstly please be reassured that no staff or residents at Liscombe House are displaying symptoms. Everyone remains cheerful, although as we all are, saddened by the news that two aged care homes have been infected by the virus and are now in full lock down.

Here at Liscombe House we are as prepared as we can be: we have good supplies of PPE, our staff are up to date on PPE usage and infection control training. Staff all continue to wear face masks. Sign in and out forms have been placed in all staff lunch rooms etc where staff gather without masks. This is to assist with contact tracing. We are moving at our own expense to ensuring that our own staff are not working across multiple aged care sites in order to minimise infection spread risk. Our COVID-19 management team is continuing to meet to determine new actions which may need to be put in place and to refresh everyone on COVID-19 guidelines.

Testing

Unfortunately the Commonwealth fortnightly testing for aged care staff has been withdrawn. We are actively taking this up ourselves and testing commenced yesterday. Staff are also well briefed on getting tested, staying at home and isolating if they have any symptoms or if they have been at an exposure site.

Vaccinations

On Thursday 20 May, 66 residents received their first dose of the Pfizer vaccine. A further five residents are due to receive their first vaccination this week. If your loved one has refused a vaccine for whatever reason, please can you encourage them to reconsider. At this stage vaccination is the only defence we have against the virus.

We continue to encourage all staff to get vaccinated as soon as possible.

As you may know the Commonwealth Government was initially going to fund and vaccinate ALL staff as part of the 1A phase. This was later dropped, leaving staff to arrange their own vaccination. We are far from delighted with this and have made our views known to our local MP and the Federal Minister for Health.

Keeping in touch

We encourage you to ring your loved ones directly and we are happy to arrange skype calls and zoom meetings during the week. If you want to organise something please book via keepingintouch@ocav.com.au with the subject line marked Skype/ Phone calls.

If you have any concerns please email us at  covid19responseteam@ocav.com.au


27 May 2021

Liscombe House in lockdown from 11.59pm tonight until 11.59pm Thursday June 3.

As most of you will have heard, Victoria is going into lockdown from midnight today. This means that Liscombe House will not be open to visitors unless your loved one is in end of life care. Then it is two visitors only.

Window visits

We will not be opening window visits during this lockdown period as it is important to stay at home and abide by the rules announced today by the Acting Premier of Victoria.

Keeping in touch

We encourage you to ring your loved ones directly and we are happy to arrange skype calls and zoom meetings during the week. If you want to organise something please book via keepingintouch@ocav.com.au with the subject line marked Skype/ Phone calls.

If you have any concerns please email us at  covid19responseteam@ocav.com.au

General lockdown information

Vaccinations:

Pfizer vaccinations have opened up for those aged 40-49 in Victoria in the mass-vaccination centres.

Bookings only through the hotline 1800 675 398

The Acting Premier of Victoria appealed today:

My message to those Victorians: if you’re eligible, get vaccinated. Make your plan today. 

If someone you love is eligible, make a plan together.

Do it for yourself. Your family. Your friends. Your community. Whatever your motivation – please do it.

Because vaccination is our only real ticket out of this pandemic.

The lockdown rules apply to everyone, including people who have been vaccinated.

 

Lockdown rules

Socialising

  • Stay at home orders will apply with people permitted only to leave home for the following reasons:
    • shopping for essentials,
    • caregiving,
    • authorised work,
    • exercise (up to two hours with one other person),
    • to receive a vaccination
  • No visitors to your home other than an intimate partner although people who live alone will be allowed to form a ‘bubble’ with one other person.
  • Private and public gatherings will not be permitted.

5km limit

  • The 5km limit includes shopping and exercise.

Masks

  • Masks must be carried at all times and must be worn indoors and outdoors except at home (usual exemptions apply)

Retail

  • Food retail and hospitality will be limited to take-away only service.
  • Essential retail will be open with a one person per 4 square metre density limit.
  • Supermarkets, food stores, bottle shops, banks, petrol stations and pharmacies will remain open
  • Other retail will close except for contactless click and collect services.
  • Hairdressing, beauty and personal care businesses will close.

Entertainment

  • All entertainment and leisure venues will close
  • Playgrounds remain open.

Events

  • Funerals (indoor and outdoor) will be restricted to no more than 10 people plus those necessary to conduct the funeral. Children under 12 do not count towards this cap.
  • Weddings (indoor and outdoor) are not permitted unless there are end of life or deportation reasons. Those events will be limited to 5 people including the two people being married, a celebrant and two witnesses.
  • Religious gatherings are not permitted except online

May 25 2021

Liscombe House

We have just received this latest advice about visitor restrictions in aged care. They apply from tonight, 6pm, Tuesday 25 May.

Please continue to check exposure sites and follow the public health advice. New sites are being added continually. The website is: https://www.coronavirus.vic.gov.au/exposure-sites

End of Life

  • Two visitors at a time
  • Do not have to be from the same household.
  • No time limits.
  • No specified purpose required.
  • No daily limit.
  • A group may exceed the “two visitors at a time” rule if dependents of a visitor are in the group and care for the dependents cannot be arranged (i.e children)

All other visits

  • Two visitors at one time
  • Do not have to be from the same household
  • No time limits.
  • No specified purpose required.
  • No more than five visitors per day.

Enhanced face mask requirements

  • All visitors are required to wear face masks when in an indoor space or in any outdoor space when a visitor cannot maintain 1.5m distance from all other persons (except those with whom their ordinarily reside or an intimate partner).

Other Changes

  • Private gatherings at home are limited to five people a day
  • Face masks (for people aged over 12 and above) have to be worn indoors unless an exemption apples. This includes wearing them in cafes, shopping centres and shops, cinemas and so on. There is no advice about whether this means in your home.

Vaccinations

All eligible Victorians are urged to get vaccinated as soon as possible – both for ‘flu and COVID-19.

What this means for visitors to Liscombe House

Residents leaving Liscombe House

 We are taking a precautionary approach: we ask you to consider whether you do need to take your loved one out to a café or shops. If you wish to, that is fine and we will make sure that your loved one has a mask. Again, we remind you to keep windows in the car open and, preferably, have your loved one sit in the back seat.

Children aged 16 and under

 Again, we are taking a precautionary approach: as schools are remaining open for the moment, we ask you to consider whether grandchildren do need to physically visit grandparents while these restrictions are in place.

 Signing in and other protocols

Nothing has changed: you will still need to sign in – we are getting a QR code which will be in place from this week; and continue to follow protocol measures of temperature checking, not coming into Liscombe House if you have COVID-19 symptoms, maintaining social distance, and wearing a face mask at all times when in the facility.

Exposure sites

Several new sites have been added to the Tier Ones announced yesterday. These are:

Tier 1 sites: get tested immediately and quarantine for 14 days

  • Nando’s Epping on May 19 between 8.30pm and 9.20pm
  • Woolworths Epping North Shopping Centre on May 22 between 4.45pm and 5.45pm
  • HighPoint shopping centre on May 20 between 5pm and 8pm
  • Jump Swim School in Bundoora on May 21 between 8.55am and 10.15am

****

New Tier 2 sites: get tested, isolate until you receive negative result

  • Indoor soccer facility Futsal Brunswick on May 23 between 9am and 10am,
  • BT Conor Reserve in Reservoir on May 21 between 8pm and 11.30pm
  • Coles Express in Reservoir on May 18 between 3.15pm and 4.15pm.
  • House and Party, Epping on May 22 between 5.15pm and 5.50pm
  • Urban Diner Food Court in Pacific Epping Shopping Centre on May 23 between 1.15pm and 2.30pm
  • Epping North Shopping Centre (generally) on May 22 between 4.45pm and 5.45pm (note specific visit to Woolworths is Tier 1)

Please keep checking the Victorian Government website for further updates: https://www.coronavirus.vic.gov.au/.


Liscombe House

May 24, 2021

Four positive community COVID-19 cases in the City of Whittlesea

In news just in, the Victorian Government has announced that four people in the City of Whittlesea have tested positive to COVID-19. They are isolating at home, and a full public health investigation is underway.

Two tier one sites have been identified – the Jump Swim School at 4/37 The Concord in Bundoora – on May 21 between the hours of 8.55am and 10.15am.

Anyone present at the swim school must get tested immediately and isolate for 14 days.

A positive case also visited Highpoint Shopping Centre on 20 May from 5pm to 8pm. Anyone who was at the shopping centre at that time must get tested immediately and isolate for 14 days.

If anyone has visited these sites, please follow the public health instructions and do NOT come in to Liscombe House.

If you are feeling unwell and have COVID-19 symptoms, please do not come into Liscombe House. Instead, get tested and stay at home until you receive the result.

The Victorian Chief Health Officer has reminded everyone to abide by COVID-19 restrictions which are:

  • Wear a mask at all times in aged care facilities
  • Wear a mask at all times on public transport and ride share (Uber and taxis)
  • Maintain social distancing where you can
  • Check in at venues using the QR code or, if you do not have a phone, manually.
  • Get vaccinated when eligible.

He also reiterated that winter begins next week and we are now going into a period when people spend more time indoors. The risk of the virus is on going, and transmission risk is greater indoors.

Please keep monitoring for new sites and further information: https://www.coronavirus.vic.gov.au/exposure-sites

Thank you.


23 March 2021

Although COVID-19 restrictions are easing further across Victoria from 6pm this Friday, please be aware you still must wear a mask inside Liscombe House.

We will also be continuing with our scanning and sign-in procedures until we receive further directions.

The Government and public health  advice remains that if you feel unwell, get tested, go home and isolate until you receive a negative test result.

We are yet to be advised of a date for when COVID vaccinations are to occur at Liscombe House but we will keep you updated when further information comes to hand.


Liscombe House

February 17 2021

We are out of lockdown as of midnight tonight.

With regard to visitors coming into Liscombe House, we have been advised that from tomorrow, one household may visit a resident once a day. We suggest you limit your household numbers to three for the moment.

Exceptions continue to apply. Symptomatic individuals (e.g. sore throat), close contacts and returned international travellers excluded from visiting.

We will let you know when these visitor restrictions lift or change.


February 12 2021

A short lockdown has been announced today by the Victorian Government. It comes into effect from midnight tonight until midnight Wednesday 17 February. As explained by the Victorian Chief Health Officer, the alternative to lockdown could be devastating.

The lockdown takes us back to Stage 4 restrictions. Please check for more information on: https://www.dhhs.vic.gov.au/coronavirus

The lockdown measures include no visits to aged care homes except for end of life care.

Unlike previous lockdowns, we will not be opening up window visits during this lockdown period as it is important to stay at home and abide by the rules announced today by the Premier of Victoria: only leave for essential shopping (one person per household; exercise for two hours; and essential work).

We encourage you to ring your loved ones directly and we are happy to arrange skype calls and zoom meetings during the week. If you want to organise something please book via keepingintouch@ocav.com.au with the subject line marked Skype/ Phone calls.

If you have any concerns please email us at  covid19responseteam@ocav.com.au


Liscombe House

February 10 2021

Visits: Exposure Sites – Check Online before you come in

There are no changes relating to visiting regulations. However,

  • If you have visited an exposure site, DO NOT VISIT Liscombe House: follow the instructions provided by the Department of Health.

This is part of the screening process to keep our residents safe.

Additional exposure sites currently include:

February 5 – Sunbury Square Shopping Centre (Bakers’ Delight, Aldente Deli, Sushi Sushi, Asian Star); February 6 – Sunny Life Massage, Sunbury Square Shopping Centre, and February 7: Cellarbrations.

If you have been at an exposure site in the specified times, you are required to immediately isolate, get tested and remain isolated for 14 days whether your test result is negative or positive.

For more information on where to get tested, call the 24-hour Coronavirus Hotline at 1800 675 398 or visit the Coronavirus (COVID-19) Victoria website:

https://www.coronavirus.vic.gov.au/getting-tested

Continue with Caution

This situation reminds us how important it is to maintain our vigilance. Please remember:

  • Follow infection control measures at all times
  • If you feel unwell – even slightly – stay home, get tested immediately. Do not visit until you have received a negative test result.

February 4 2021

As you may have heard, a worker in hotel quarantine has tested positive, potentially with the British variant of COVID-19. As a cautionary measure, new state wide restrictions are now in play.

Exposure sites

A list of exposure sites has been published onhttps://www.dhhs.vic.gov.au/case-locations-and-outbreaks-covid-19

These include:

  • Northpoint Café: Brighton – 8:10am – 9:30am on January 31
  • Kmart: Brandon Park  – 4:35pm – 5:10pm on January 31
  • Nakama Workshop: Clayton South – 11.15am – midday on February 1
  • Melbourne Golf Academy: Heatherton – 5.19pm – 6.35pm on February 1
  • Aces Sporting Club (Driving Range):  Keysborough – 10:00pm – 11:15pm on January 30
  • Kmart: Keysborough – 4:00pm – 5:00pm on January 31
  • Exford Hotel: Melbourne – 11pm – 11.35pm on January 29
  • Lululemon: Moorabbin – 5pm – 5.45pm on February 1
  • Club Noble: Noble Park – 2.36pm – 3.30pm on January 30
  • Bunnings: Springvale: 11.30am -12.15pm February 1
  • Coles: Springvale – 5:00pm – 6:00pm on January 31
  • Sharetea: Springvale – 6.50pm-7.30pm on February 1
  • Woolworths: Springvale – 6.30pm to 7.30pm on February 1
  • Kebab Kingz: West Melbourne – 11.24pm January 29 to 12.15am January 30

The website will continue to be updated and we advise you to keep informed by visiting it at least twice a day. We will also update on our Facebook page.

Anybody who visited these places, at these times, must get tested and isolate for 14 days. Please do not come to Liscombe House if you are being or have been tested. Please let us know if you have visited any of these sites and have been to Liscombe House before these statewide restrictions were introduced.  Thank you.

Protocols

We are grateful to every visitor and all our staff for abiding by our protocols – wearing masks, hand hygiene, keeping a safe distance, no hugging and kissing. These measures are so important in keeping the virus out, as best we can, from Liscombe House.


February 1 2021

You have most likely heard about the Coronavirus case in Western Australia.  If you have arrived from WA and have been in one of the red zones between Monday 25 January 2021 and 9pm on Sunday 31 January, you are required to isolate, get tested within 72 hrs of arriving (or as soon as possible if you have arrived more than 72 hrs ago) and remain self-isolated until you receive a negative result. Do NOT come into Liscombe House, please.

The advised hot spots are metropolitan Perth, the Peel region and the State’s South West.

 This advice is in place until further notice. The Chief Health Officer will continue monitoring the situation in WA and will provide further updates.


January 22 2021

 
Good news! We are now able to open Liscombe House to more visitors.
However we are limiting the number of visitors to three per resident at any one time. There is however no time limit or need to book.
A reminder about visiting hours
Weekdays: visiting hours are 1pm – 5pm Monday to Friday. The main entry door will open from 9am and close at 6pm.
Weekends:  visiting hours are 1pm – 4pm on Saturday and Sunday. Doors will be open from 1pm and close at 4pm.
Tuesday 26 January is a Public Holiday:  visiting hours are 1pm – 4pm. Doors will be open from 1pm and close at 4pm.
No bookings are required.
Overnight stays and day trips
Let the nurses’ station know if you are taking your loved one out for the day or overnight.
We need to know what time you are picking up your loved one (see above for opening times) and when you are dropping them back to Liscombe House.
If you would like your loved one to stay overnight or for a few nights, please let us know too.
The Premier of Victoria has advised people to keep a note of visitors to your home for contact tracing.
Dogs
Dogs are now welcomed into Liscombe House.
Please do not visit Liscombe House if
  • you are feeling unwell or have coronavirus symptoms;
  • have been in contact with a confirmed case; and
  • have been required to isolate or quarantine in accordance with the Diagnosed Persons and Close Contacts Directions.
Orange zones in NSW and Brisbane
If you have recently returned from one of the Orange Zones in NSW or Brisbane, please do not come to Liscombe House until you have been tested and received a negative result.
Protocols in place
  • Visitors to Liscombe House must wear a surgical face mask while in Liscombe House, unless they have a lawful reason for not doing so. (Masks are available on site)
  • Visitors to Liscombe House will continue to be temperature checked and sign the COVID-19 declaration form before visiting their loved ones.
  • Visitors to Liscombe House must sign in and out; if you are taking your loved one home please include time in, time out and contact details.
  • Visitors are asked to respect the 1.5m safe distancing requirement and not to hug, handshake, or kiss loved ones.
End of life and palliative care visits remain as usual.

 


4 January 2021

This update contains important information that we have just received from the Department of Health and Human Services Victoria.

What is new for visitors and residents

  • Residents are now allowed only one visitor at any time, once per day for a maximum of 2 hours. Please liaise with your family members to ensure that this happens.
  • Any resident who needs essential care is allowed one visitor a day and there is no time limit. Please confirm with the nursing station or email us on covid19responseteam@ocav.com.au if you have any concerns or questions.
  • End of life: 2 visitors and there is no time limit.

If you live in or have visited Mentone, Mitcham or Hallam or have visited any of the exposure sites, please do not come into Liscombe House. Please get tested, stay at home and isolate until your result is known. Please let us know your result as soon as possible.  If you have visited these locations with a Liscombe House resident, please let the nursing station know immediately.

What remains in place

  • Monday to Friday visiting hours are 9am to 6pm.  Doors into Liscombe House will close at 6pm
  • Weekends and Public Holidays: visiting hours are 1 – 4pm.  Doors will be closed before 1pmand after 4pm
  • Bookings are not required at this stage but this may change
  • Visitors will need to follow visiting rules set by OCAV.
  • Visitors must not visit Liscombe House if feeling unwell.
  • Visitors must wear a face mask, unless they have a lawful reason for not doing so.
  • Visitors to Liscombe House will continue to be temperature checked and sign the COVID-19 declaration form before visiting their loved ones. Visitors have to sign in and out – including time in and out.

Leaving Liscombe House 

Residents can continue to leave Liscombe House with the following rules in place: they should only go to one place – for example a café or to your home. On the sign-in sheet at reception, visitors must let OCAV staff know where they are going. The Premier of Victoria advises people to keep a note of visitors to your home for contact tracing. If a visitor or anyone who will be meeting the resident is unwell or have COVID-19 symptoms, they are asked to cancel the visit with reception. We will also let visitors know if the residents one is not feeling well enough to go out.  We are issuing face coverings for all residents who are leaving Liscombe House.

Exposure sites

These are new exposure sites being added all the time. Rather than list them all, please use this link to update yourself. The link is kept up to date and is pretty much live as soon as tracing data is released. The link takes you to two tabs, one for NSW and the other for Victoria. Each site is named and there is an arrow pointing to more information about what to do.

https://covid19nearme.com.au/state/vic

DHHS is also urging anyone who has been in the Lakes Entrance area with coronavirus symptoms to get tested, after COVID fragments were detected in wastewater testing.

Thank you all for being vigilant, and working with us to keep every resident and each other safe.


Monday 21 December

New South Wales update

We ask that anyone who has been in the northern beaches, Greater Sydney (which includes the Blue Mountains) and the NSW Central Coast SINCE 11 December and who has NOT had to quarantine to stay away from Liscombe House.

This request also applies to anyone who is a close or casual contact of people who live or have visited these areas.

We also advise you to get tested.

As a reminder, the changes to crossing borders by vehicle are:

Victoria border crossing permit

  • From 11:59pm Sunday, 20 December 2020, the Greater Sydney area and the Central Coast will be designated as a ‘red zone.’ That means that people who live in these communities, or have visited these communities since 11 December 2020, cannot enter Victoria. Anyone from this zone found trying to enter Victoria in breach of this order will be subject to 14-day mandatory hotel quarantine.
  • The rest of regional New South Wales remains a green zone, but residents in these areas will still need to apply for and receive a valid permit to enter Victoria.
  • Those living in local government areas along the border will not need a permit but will instead be able to use their driver’s license as a passport to travel between Victoria and New South Wales.
  • For further information, including LGAs in the border zone and permits, please go to https://www.coronavirus.vic.gov.au/victorian-border-crossing-permit

Normal visiting hours resume on Tuesday 29 December:

  • Monday to Friday and you are free to come in at any time. The main entry door will open from 9am and close at 6pm.
  • Weekend and Public Holidays: visiting hours are 1 – 4pm on Saturday and Sunday. Doors will be closed until 1pm and after 4pm.
  • No bookings are required except for parties of four or more.

Bookings needed:

Note: You do not need to book if you are a party of three people or less. You and your loved one will meet in the resident’s bedroom.

You do need to book at any of the above times:

  • If you are a party of four or more.
  • We need to know how many people (and you will need to keep to this number) are coming and when.
  • You will only be able to stay for two hours to enable other families to visit.
  • We advise that you book as soon as possible to ensure you get the time allocation you would like. If you wait until the last moment, we may not be able to fit you in or you may have to reduce numbers in your party.
  • Please book through keepingintouch@ocav.com.au

Let the nurses’ station know if you are taking your loved one out for the day or overnight

  • We need to know what time you are picking up your loved one (see above for opening times) and when you are dropping them back to Liscombe House.
  • If you would like your loved one to stay overnight or for a few nights, please let us know too.
  • The Premier of Victoria has advised people to keep a note of visitors to your home for contact tracing.

Dogs

Dogs are now welcomed into Liscombe House.

Please do not visit Liscombe House if

Protocols in place

  • Visitors to Liscombe House must wear a face mask while in Liscombe House, unless they have a lawful reason for not doing so. 
  • Visitors to Liscombe House will continue to be temperature checked and sign the COVID-19 declaration form before visiting their loved ones.
  • Visitors to Liscombe House must sign in and out; if you are taking your loved one home please include time in, time out and contact details.
  • Visitors are asked to respect the 1.5m safe distancing requirement and not to hug, handshake, or kiss loved ones.

End of life and palliative care visits remain as usual. 


25 November 2020

We are delighted to tell you that  we are opening for visitors with only a handful of rules in place. This is in line with the lifting of restrictions by both the Premier of Victoria and the Chief Health Officer. However, as the Premier of Victoria has also said, this virus needs very little opportunity to gain ground – as we have seen recently in South Australia. We need to remain cautious as we enjoy our new freedoms.

What is new

We no longer require you to book a visit except for visits of 4 people or more, window visits and skype calls

There are no limits on the purpose of visits or the length of the visit.

People of any age can visit Liscombe House.

From Monday to Friday, you are free to come in at any time. The main entry door will open from 9am and close at 6pm.

Weekends and Public Holidays: visiting hours are 1 – 4pm on Saturday and Sunday. No bookings are required. Doors will be closed until 1pm and after 4pm.

Density caps

Three people plus the resident (i.e. total of four people) can meet in the resident’s bedroom.

Groups of four or more have to meet in courtyards – and bookings apply. Please bookthrough keepingintouch@ocav.com.au .

What remains

Visitors will need to follow visiting rules set by the facility.

You must not visit Liscombe House if you are feeling unwell.

Visitors to Liscombe House must wear a face mask, unless they have a lawful reason for not doing so. 

Visitors to Liscombe House will continue to be temperature checked and have to sign the COVID-19 declaration form before visiting their loved ones.

Visitors to Liscombe House have to sign in and out – including time in, time out and contact details.

The COVID-19 form

The declaration includes that you:

We have to record the following details:

  • the contact details of the person; and 
  • the date and time at which the person entered the care facility 
  • the date and time at which the person left the care facility 
  • responses to the declarations (above) 
  • screening information (for example, temperature check).

Leaving Liscombe House

Residents can leave Liscombe House with the following rules in place: they should only go to one place – for example a café or to your home. On the sign-in sheet at reception, you will have to let us know where you are going. If you are going home, please do not go over the permitted number of visitors you are allowed in your home. The Premier of Victoria advises people to keep a note of visitors to your home for contact tracing. If you or anyone is unwell or have COVID-19 symptoms, please cancel the visit with reception. We will also let you know if your loved one is not feeling well enough to go out.  We are issuing face coverings for all residents who are leaving Liscombe House. Face coverings should be worn in the car.

Bookings for groups of 4 or more, window visits and Skype calls

Please book your appointment at least 24 hours in advance through keepingintouch@ocav.com.au   Please mark in the subject line whether you want a physical, window or skype visit.

Window visits

  • Window visits continue and are available on Monday, Tuesday, Thursday, Friday from 10am – 12noon and 1pm – 3pm; not Wednesday or weekends.

Phone directly

Please feel free to ring your loved ones directly.

Reminders

Keeping everyone safe:

Please abide by the community rules – both inside Liscombe House and outside in the community with your loved one –  that have been put in place by the Victorian Chief Health Officer – these are keeping 1.5metres away from your loved one, staff and others, no hugs, handshakes or kisses, and wear a face mask INSIDE Liscombe House, carry a face covering at all times, and wear the covering outside where you cannot self-distance safely. These are directives that are set by the Victorian Government.


Update for volunteers, 5 November 2020

COVID-19 Training

We want all volunteers to complete the Federal Government training before returning.

It is free and very easy to register and only takes about 15 minutes.  After you register, it is the bottom training…. ‘Infection Control Training – Covid 19.

https://www.health.gov.au/resources/apps-and-tools/covid-19-infection-control-training

Upon completion you will receive a certificate, could you please forward this to me.

Police Checks

During the last 6 months several police certificates have expired as we haven’t been able to verify identification.  These will need to be updated before returning to volunteering.  An email will go out shortly to those who need renewing.


Liscombe House update, November 4 2020

We are sure that you, like us, are relieved to see the case numbers dropping and the 14-day average reducing significantly. However, we cannot be complacent which is why we are continuing our stringent approach to minimise the risk of introduction into Liscombe House.

Hotspots

There is one new mystery case in Victoria in the postcode 3023, covering the suburbs of Deer Park, Caroline Springs, Cairnlea, Burnside, Burnside Heights and Ravenhall. This case is being managed as a new infection pending further testing.

The other mystery case in Victoria is in postcode 3081 – Heidelberg West, Heidelberg Heights and Bellfield.

Anyone living in these postcodes or who has visited them and who has even the mildest of symptoms should get tested.

Testing

As part of the new precautionary arrangements for aged care within Victoria, staff are being tested by Sonic Healthcare on Monday 9 November.

Important reminder

Could you please be mindful of our COVID procedures which are directives from the Victorian Government and Victorian Chief Health Officer.   

You must wear a properly fitted face mask at all times while in the facility and maintain social distance.  This is in place to protect everyone. 

We also make appointment times to prevent a build-up of people coming through reception, we ask you to arrive at the time you have booked. Every person coming in has to be temperature checked and asked a series of COVID-19 safe questions: this again is mandated by the Federal Government.

If these arrangements are not suitable to you we can arrange a window visit for you.

Bookings for physical visits, window visits and Skype calls

Please book your appointment at least 24 hours in advance through keepingintouch@ocav.com.au   Please mark in the subject line whether you want physical, window or skype.

Physical visits

Sunday visits

  • From Sunday 8 November, we are introducing Sunday afternoon visits in addition to the Monday to Friday visits.
  • The Sunday visits will be from 1pm – 4pm.

Monday to Friday visits

  • These are available from Monday to Friday from 10am – 12noon and 1pm – 3pm. 
  • Only one visitor a day per resident for one hour maximum.
  • Properly fitted face masks must be worn all the time within Liscombe House – cloth or reusable. No scarves, bandanas please.

Inside Liscombe House

  • All visitors are expected to abide by our strict protocols which are: wash hands; keep 1.5metres away from your loved one, staff and others, no hugs, handshakes or kisses, and wear a face mask. These are directives that are set by the Victorian Government.
  • All visitors will be escorted to the residents and are expected to return immediately to reception. 
  • No family pets are allowed.
  • Please do NOT bring in homemade food. Chocolates and pre-packaged food is fine but you will need to sign the form detailing what the food is and for whom. This is in line with our food safety requirements. 
  • With advice from the Chief Medical Officer, we are no longer quarantining cards, gifts or flowers. Please feel free to bring them in.

Window visits

  • Window visits continue (unless your loved one is end of life care or our clinical team believe you need to visit your loved one). We suggest up to three people from the same immediate family– one can be a child under the age of 16 – to visit at one time.  Animals can attend too.  Car sharing is fine for people living under the same roof but is discouraged otherwise.
  • Window visits are available on Monday, Tuesday, Thursday, Friday from 10am – 12noon and 1pm – 3pm; not Wednesday or weekends.

Phone directly

Please feel free to ring your loved ones directly.

End of life care

A maximum of two visitors will be allowed in at a time. Frequency and length of visits will be driven by what is needed by the resident to die with dignity and comfort. All precautionary measures – temperature checking, continue. As directed by the DHHS, any family member visiting in end of life situations will have to wear a face mask (surgical mask). One child under the age of 16 accompanied by a relative can attend for end of life visits.

Compassionate visits

Our clinical team will contact you directly if they believe there is need for a compassionate visit. Again, please if you are concerned we are here to support you. Email us directly covid19responseteam@ocav.com.au.


Liscombe House update

July 30 2020

We are delighted to say that we have received clearance from the Victorian Public Health Unit to lift the lockdown on Liscombe House.

This means we will no longer be caring for residents solely in their own rooms; residents are free to use the common areas within their wing; Currie Wing will no longer be in isolation and staff do not have to wear full PPE.

This is great news and we thank you all for your patience and compassion.

 Surveillance period

However, we have what the department calls “a two weeks’ surveillance period” from today, 29 July 2020 until we get absolute clearance. The main points are here: Surveillance Period


Liscombe House update

26 July 2020

We are relieved and pleased to inform you that we have received all residents’ test results and the results of staff who were tested at Liscombe House. They are all negative. We still await results of a few staff who were tested elsewhere.


Frequently Asked Questions about COVID-19 and Liscombe House

20 July 2020

 

Although you have been through this, we thought it worthwhile to let you know what we have done and do to protect your loved ones and our staff during this pandemic, and what happens if we have a positive case in Liscombe House, either a resident or staff member. Read the full  FAQ


Liscombe House update – 10.15am

16 July 2020

All our residents and employees today continue to be COVID-19 symptom-free, you will be pleased to learn.

However, following discussions with the State and Federal Departments of Health, they have requested that we take the following precautions:

  • In the interests of the health of all Liscombe House residents, we will now be moving to caring for all residents in their rooms.
  • The Currie Wing is in full lockdown with extra infection control precautions in place
  • Liscombe Wing residents have also been requested to remain in their rooms until further notice
  • We are temporarily cancelling all window visits to minimise movement around and to allow staff to focus on resident care
  • Limited Skype services will be available.
  • Testing will be conducted for all residents and employees commencing today by the Victorian Department of Health.
  • We are increasing employee levels to ensure all our residents are taken care of.

These measures are precautionary, in response to the increasing incidence of COVID-19 throughout the Stage 3 lockdown areas and instructions from the Victorian Public Health Unit.


Liscombe House update

July 15 2020 – 

We are pleased to advise that all residents and staff throughout Liscombe House continue to be symptom-free of COVID-19. The affected staff member is doing well, and we continue to support her and everyone. We continue to wait further advice from the Department of Health.

Increasing community transmission

With increasing COVID-19 infections due to community transmission in Victoria, both Federal and State Health Departments have issued recommendations that aged care facilities in metropolitan Melbourne and Mitchell Shire increase protective measures against the virus.

We will be implementing the following as of today:

Staff Face Masks

Staff will now wear face masks when interacting with residents, and additional Personal Protective Equipment (PPE) if required, according to the situation and requirements.

Visitor Face Masks

As directed by the DHHS, any family member visiting in end of life situations will have to wear a face mask (surgical mask). Where you can please provide your own, however we will provide if you are unable to get hold of a mask. Staff will assist with fitting your face mask correctly.

A maximum of two visitors will be allowed in at a time. Frequency and length of visits will be driven by what is needed by the resident to die with dignity and comfort. All precautionary measures – temperature checking, flu vaccination proof, COVID19 restrictions, – will continue. You will not be allowed to enter if you have cold/ flu or respiratory symptoms.

Increased Resident Protection Measures

We have introduced daily COVID-19 screening for ALL residents, including observations such as temperature.

We will be deferring routine appointments and encouraging use of telehealth consultations with doctors wherever possible.

Our staff are assessing other aspects of our care and services, such as dining arrangements, and a decision will be made on these over the next couple of days.


July 14 2020

Confirming COVID-19 positive case in employee

This is to confirm that the Old Colonists’ Association of Victoria has had one employee test COVID-19 positive.

The employee last worked at the Liscombe House aged care home on Saturday 11 July and did not have any symptoms. The employee developed symptoms on Sunday, tested, self-isolated and subsequently tested positive on Tuesday 14 July.

We are awaiting further advice from the Department of Health.

No resident or staff member has shown any symptoms of COVID-19 in the last five days. We are monitoring residents and staff for COVID-19 symptoms every day.

All residents and next of kin have been contacted.

OCAV is now completing the process of contact tracing of this employee. The employee continues to isolate at home and we are in regular contact to provide support.


Liscombe House update: Restricted Access.

July 8 2020

Dear everyone

As you will be aware, people living in metropolitan Melbourne and Mitchell Shire are going into a six-week lockdown as of midnight Wednesday 8 July.

As a result, we have made several important decisions. These are: Restricting physical access

 


THESE ARE CURRENTLY NOT IN USE DUE TO STAGE 3 RESTRICTIONS IN METRO MELBOURNE AND MITCHELL SHIRE

VISITOR ACCESS GUIDELINES FOR LISCOMBE HOUSE

UPDATED 22 JUNE 2020

These visitor guidelines follow updated directives issued on Monday 22 June by the Victoria’s Deputy Chief Medical Officer, as well as the Visitor Access Code. We ask that you share these updated guidelines with any other people who may also wish to visit your loved one. The guidelines, together with social distancing and other precautionary measures, are a crucial part of our infection prevention strategy. They can be found here: New government directives

 


Media contact

Penny Underwood – mediawise@mediawise.net.au or 04099 252 99

 


For queries or clarifications please email: covid19responseteam@ocav.com.au

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